We are looking for a Junior Sommelier to join our team at Sager + Wilde. The role is primarily focused on customer service and floor shifts, along with kitchen shifts, with the main responsibility being to look after a section during service and ensure guests receive excellent, knowledgeable and engaging hospitality throughout their visit.
This is a hands-on role and would suit someone with a genuine interest in wine who wants to develop their knowledge and experience within a busy, wine-focused environment. Previous natural wine experience is preferred.
Alongside floor service and kitchen shifts, the role includes opening and closing procedures, cash-ups, general restaurant duties.
Sager + Wilde has a large and varied wine list, so there is a lot to learn. Active participation in staff tastings, training and ongoing wine education is expected, with much of this learning taking place on the job and through working alongside the wider team.
Above all, we are looking for someone who provides exceptional customer service. You should be confident speaking with guests, interested in what they are looking for and able to make knowledgeable and thoughtful wine recommendations while keeping the service relaxed, friendly and personable.
Key responsibilities
Looking after your section and providing excellent service throughout the guest experience.
Talking confidently and enthusiastically about the wine list and making appropriate recommendations.
Serving wine and other drinks to a high standard.
Supporting the wider floor team to ensure smooth and efficient service.
Completing opening and closing procedures.
Handling cash-ups and other end-of-shift procedures.
Maintaining high standards of cleanliness and organisation throughout the venue.
Taking part in staff tastings, training and ongoing wine education.
Supporting with stock management, wine rotation and general cellar organisation.
Working closely with the management and wider team to deliver a consistently high standard of hospitality.
Skills and experience
Previous experience in a restaurant, wine bar or similar hospitality environment is preferred.
A genuine interest in wine and a desire to develop your knowledge.
Previous experience with natural wine is preferred.
Excellent customer service and communication skills.
Confidence speaking with guests and making recommendations.
Good attention to detail and the ability to remain calm and organised during busy services.
A positive and collaborative approach to working as part of a team.
WSET qualifications or equivalent wine knowledge are desirable but not essential.
What we offer
On-the-job wine and service training.
Regular staff tastings and opportunities to develop your wine knowledge.
The opportunity to work with a broad and constantly evolving wine list.
Staff discounts on food and wine.
The opportunity to develop and progress within Sager + Wilde and the wider Sager Group.
A friendly, knowledgeable and passionate team environment.